Legal
Terms of Service
Last Updated July 25, 2025
Introduction
Please read these Terms of Service ("Terms") carefully before using the Service provided by Kanvalo, LLC ("Kanvalo," "the Company," "We," "Us," or "Our"). These Terms govern Your access to and use of the Service. By accessing or using the Service, You agree to be bound by these Terms. If You do not agree with any part of these Terms, please do not use the Service.
1. Interpretations and Definitions
1.1 Interpretation
Words with initial capitalization have defined meanings below. These definitions apply whether the terms appear in singular or plural.
1.2 Definitions
Account means a unique account created for You to access our Service.
Affiliate means any entity that controls, is controlled by, or is under common control with a party.
Content means any text, images, video, audio, data, or other materials uploaded, submitted, or made available via the Service.
Country refers to Ohio, United States.
Device means any device that can access the Service, including computers, smartphones, or tablets.
Feedback means feedback, suggestions, or ideas submitted by You relating to the Service.
Free Trial means a limited period of free access to a Subscription.
Service refers to the Website, software, AI tools, APIs, platform, and all related services provided by Kanvalo.
Subscription means a paid plan providing access to the Service.
Third-party Social Media Service means services or content provided by third parties that may be integrated with or accessible through the Service.
Website refers to kanvalo.com.
You means the individual or entity using the Service.
2. Acknowledgement
These Terms form a binding agreement between You and the Company. You affirm that You are over 18 years old and authorized to enter into this agreement. By using the Service, You agree to comply with these Terms and our Privacy Policy. These Terms are enforceable like a written, signed contract.
3. Subscriptions
3.1 Subscription Period
Some features of the Service are available only by Subscription. Subscriptions automatically renew at the end of each billing period unless canceled.
3.2 Cancellation
You may cancel at any time through Your Account settings or by contacting us. Cancellation takes effect at the end of the billing cycle. No prorated refunds are provided.
3.3 Billing
You must provide accurate and complete billing information. If automatic billing fails, an invoice will be issued requiring manual payment.
3.4 Fee Changes
We may modify Subscription fees with at least 15 days’ notice. Continued use of the Service after changes take effect constitutes agreement to the new fees.
3.5 Refunds
All fees are non-refundable unless required by law. We may consider refund requests at our sole discretion.
3.6 Free Trial
We may offer a Free Trial. If billing information is required, charges will not apply until the trial ends. We may change or cancel Free Trials at any time.
4. User Accounts
You must provide accurate information and keep Your credentials secure. You are responsible for all activity under Your account. We may suspend or terminate accounts suspected of fraud, abuse, or violations of these Terms.
5. Intellectual Property
All original content, software, and functionality in the Service are the property of the Company and protected by law. You may not use our trademarks, trade dress, or branding without written permission.
6. Feedback
You assign all rights to Feedback to the Company. If such assignment is ineffective, You grant a perpetual, irrevocable, royalty-free license to use it without restriction. You agree Feedback is non-confidential and given without expectation of compensation.
7. Links to Other Websites
We are not responsible for third-party websites or services linked through the Service. Use at Your own risk. Review their terms and policies separately.
8. Termination
We may terminate or suspend Your Account at any time, with or without notice, for any reason. Upon termination, Your right to use the Service ends immediately.
9. Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the greater of $100 or the amount You paid through the Service. We are not liable for indirect, incidental, special, or consequential damages, even if advised of the possibility.
Some jurisdictions do not allow certain exclusions, so these limitations may not apply fully to You.
10. "AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee uninterrupted or error-free operation. You assume all responsibility for use of AI-generated outputs.
11. Governing Law
These Terms are governed by the laws of the State of Ohio, excluding conflict of law rules.
12. Dispute Resolution
You agree to attempt informal resolution of any dispute with Us. If unresolved, the dispute shall be submitted to binding arbitration under the rules of the American Arbitration Association. This does not prevent either party from seeking injunctive relief.
13. EU Users
If You are a consumer in the EU, You benefit from any mandatory provisions of the law in Your country of residence.
14. U.S. Federal Government Use
The Service is a "Commercial Item" as defined in 48 C.F.R. §2.101.
15. Export Compliance
You warrant that You are not located in a sanctioned country or on a U.S. government restricted list.
16. Severability and Waiver
If any part of these Terms is found invalid, the remaining provisions remain in effect. Failure to enforce a right is not a waiver of that right.
17. Translation Interpretation
If these Terms are translated, the English version prevails.
18. Changes to These Terms
We may update these Terms at any time. Material changes will be announced with at least 30 days’ notice. Continued use of the Service after changes take effect constitutes acceptance.
19. Contact Us
If You have any questions, contact us at info@kanvalo.com.