Privacy Policy
Last Updated: July 25, 2025
Introduction
This Privacy Policy ("Policy") explains how Kanvalo, LLC ("Kanvalo," "We," "Us," or "Our") collects, uses, discloses, and protects personal information when You ("You," "User") access or use our website, software, AI tools, and related services (collectively, the "Services"). By using our Services, You agree to the terms of this Policy.
1. Information We Collect
1.1 Personal Information
When You register, request information, or subscribe to our Services, we collect personal contact details such as Your name, company name, address, phone number, and email ("Personal Contact Information"). We also collect billing-related information such as payment method, billing address, and transaction data ("Billing Information").
1.2 Data, Diagnostic & Login Information
You may upload company materials, user-generated content, and other information ("Data"). We may also collect crash reports and diagnostic logs if You encounter technical issues ("Diagnostic Information"). A cookie may store Your login details locally ("Login Information").
1.3 Analytics Information
We automatically collect technical data through tools like cookies, IP tracking, and browser logging ("Analytics Information"). This includes Your IP address, browser type, device details, pages viewed, and interactions with our website. We use Google Analytics and similar tools to evaluate performance.
1.4 Geolocation Information
We do not collect real-time geo-location data unless explicitly authorized by You.
2. How We Use Your Information
We only use Your information in ways that are necessary for the functioning, improvement, or communication of our Services and in accordance with applicable laws.
To provide, maintain, and improve our Services
To communicate updates, support, and marketing (with consent)
To process payments via trusted third-party providers (e.g., Stripe)
To improve usability and analyze performance
To enforce our Terms of Service and ensure platform security
We do not store credit card numbers or bank details directly; these are processed via PCI-compliant third-party vendors.
3. Sharing and Disclosure
3.1 Service Providers
We share information with vendors under strict confidentiality agreements to support hosting, analytics, content delivery, and customer support.
3.2 Legal Compliance & Fraud Protection
We may disclose personal data to comply with applicable laws, regulations, legal processes, or governmental requests. This includes subpoena responses or preventing fraud.
3.3 Marketing and Publicity
With Your permission, we may use Your name or logo in marketing materials or our website to identify You as a customer.
3.4 Mergers & Business Transfers
If Kanvalo is involved in a merger, acquisition, or asset sale, personal information may be transferred to the acquiring entity under this Policy.
3.5 Third-Party Integrations
When You link third-party services (e.g., Facebook, LinkedIn), You do so at Your discretion. Their use of data is governed by their own policies.
3.6 Aggregated or Non-Personal Information
We may publish non-identifiable, aggregated statistics such as usage trends or customer demographics.
4. Your Choices and Rights
We are committed to giving You control over Your personal information and honoring Your choices whenever reasonably possible.
You may access, update, or delete Your account information by contacting us.
You may opt out of marketing communications at any time.
You may request deletion of Your personal data by contacting our support team. Some residual data may be retained in backups for a limited period.
You can disable cookies via browser settings.
5. Data Retention
We retain Your information only as long as necessary for the purposes outlined in this Policy. If You delete Your account, we delete Your Data after a short processing window, though some content may persist in backups for disaster recovery purposes.
6. International Users
Your information may be transferred to and maintained on servers in the United States or other jurisdictions. By using the Services, You consent to this transfer.
7. Data Protection for EU Users (GDPR)
If You reside in the European Economic Area (EEA), You have the right to:
Access, correct, or delete Your personal data
Object to or restrict certain processing
Data portability
Lodge a complaint with a data protection authority
We process personal data only where we have a legal basis, including performance of a contract, consent, legal obligation, or legitimate interest.
If You are a business customer and require a Data Processing Agreement (DPA) in connection with GDPR, please contact us at info@kanvalo.com.
8. California Privacy Rights (CCPA)
If You are a California resident, You may:
Request disclosure of data collected about You
Request deletion of Your personal data
Opt out of the sale of personal information (we do not sell data)
To exercise these rights, please contact us at info@kanvalo.com.
9. Security
We implement administrative, technical, and physical safeguards designed to protect Your data. However, no transmission method over the internet or storage system is 100% secure.
10. Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children.
11. Changes to this Privacy Policy
We may update this Policy from time to time. Material changes will be posted on our website and, where appropriate, notified via email at least 30 days in advance.
12. Contact Us
If You have any questions, concerns, or data-related requests, contact us at our email, info@kanvalo.com.
Questions?
Let's get in touch.